When you are finished, click the red close button in the upper-left corner to close the window. Click Force Quit to quit the application. Select the application in the Force Quit Application window, and then select Force Quit. If you cannot quit an application or do not know how, hold down the Command and Option keys, and then press Esc on your keyboard. To quit an application, click the menu on the toolbar (top), and then select Quit. You must quit all applications before you continue with the following steps. How to rebuild your identity database Step 1: Quit all applications The Microsoft Database Utility will open up and you should be able to select and delete your identityīelow are some more detailed instructions, including how to back up your identities folder before deleting: So, to delete your current identity, close down outlook and re-launch it while holding down the *option* key. If you’re using exchange, this isn’t a problem because all your emails should be stored on the exchange server. In case that outlook needs to be reset, the first think to try is to delete the identity. Sometimes outlook files become corrupt and/or Outlook begins to act slow.
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